Terms and Conditions
Welcome to General Mountain Gear. These Terms govern the use of our website and services, including the purchase of outdoor and whitewater gear like dry suits, tops, and accessories. Please read these Terms carefully.
1. Website Use and Account Responsibilities
This website and its content are intended for personal, non-commercial use. By using our site, you agree to provide accurate information, maintain the confidentiality of your account, and refrain from unauthorized activities, such as sharing login credentials or distributing content without permission.
2. Product Information, Purchases, and Pricing
We provide descriptions and pricing for all products, though details are subject to change. Products are represented as accurately as possible. Purchases follow a standard checkout, including payment options and confirmation by email. Note that product ownership transfers only upon full payment.
3. Return, Refund, and Exchange Policy
Customers may return products in line with our Return Policy. Items exposed to water or heavy outdoor use may have limited refund options, except in cases of defects or shipping damage. For returns, items must be unused, and shipping fees are non-refundable.
4. Warranty and Replacement Policy
General Mountain Gear offers a 1-year manufacturer warranty on dry tops and dry suits against manufacturing defects. If a covered issue arises within this period, customers may be eligible for a replacement only under our warranty terms. We disclaim liability for damages resulting from unintended use or outdoor conditions beyond normal wear.
5. Intellectual Property and User Submissions
All content on this site, including images, logos, and product descriptions, is owned by General Mountain Gear and protected by intellectual property laws. You agree not to copy, modify, or distribute this content. User-generated content, such as reviews or images, may be used by us with permission for promotional purposes.
6. Limitations of Liability
Our site and products are provided "as is." We are not liable for direct or indirect damages arising from website use, including technical issues, errors, or data loss. Liability in all cases is limited to the purchase price paid.
7. Indemnification
Users agree to indemnify General Mountain Gear and its affiliates from claims or demands arising from their use of the site, violation of Terms, or infringement of rights.
8. Governing Law
These Terms are governed by the laws of [Your State, USA]. Any disputes arising from the site or services will be resolved exclusively in [Your State].
9. Changes to Terms
We reserve the right to amend these Terms. Continued use of the site signifies acceptance of updated terms.
10. Contact Information
For questions regarding these Terms, please contact us at: